Delete my Data
Delete your account and data in the app, or ask us to do it for you.
How do I delete my account and data?
You can delete your account and all of your data at any time, right in the app:
- Open the Tickit app and go to the Settings tab.
- Scroll to the bottom and tap ‘Delete my account’.
- Confirm your password, then confirm the deletion.
This permanently removes your profile, your claimed Tickits, loyalty stamps and gifts, and your Pocket. If you have a paid subscription it is cancelled at the same time, so you won't be charged again.
Can I ask Tickit to delete my data for me?
Yes. You can request a deletion of all your data at any time. If you can't access the app, or you only want some of your data removed, send us a support request from the email address on your account and tell us what data you would like deleted. We'll confirm with you by email before anything is removed.
Still stuck? Send us a support request and we'll get back to you within 1–2 business days.