Claiming Tickits
How to check a customer is a Tickit Holder and how the discount is applied.
How do I verify if someone is a Tickit Holder?
Although all users of the app are able to view listings, only paying subscribers are eligible to claim your offer. Once they have claimed your offer in the app (tapping their phone on your counter display, if you have one), they will be taken to a screen that shows the text “Tickit Claimed” alongside an animation to ensure that the user is showing you a real time page from the app.
If the user is not a paying subscriber, when trying to claim a Tickit they will be taken to a separate page prompting them to begin a subscription.
How is the discount applied?
Discounts must be applied manually by your staff. We don't offer POS integration.
Still stuck? Send us a support request and we'll get back to you within 1–2 business days.